Shipping Information & Made-to-Order Timeframe
Pillow covers and some of our fabrics are made to order in the USA.
Orders are shipped via USPS or UPS. Most orders are cut, sewn, and shipped from our warehouse within 4-9 business days. In peak periods, please allow for up to 12 business days for dispatch.
The exceptions are Schumacher pillows and fabrics, and William Morris pillows and fabrics. These items ship in 2-3 weeks on average.
Most orders are shipped from Santa Clarita, CA. USA.
Shipping within the US: Please allow 2-5 business days of transit time (after tracking begins) to deliver.
Shipping to rest of the world: Please allow 14-28 business days to deliver. VAT or customs may be charged by the receiving country, and are the buyer’s responsibility. We do not add those fees into the checkout process.
Note: In view of Covid-19, our couriers may be experiencing major delays in processing your orders due to stricter regulations on air freight. Please allow additional 8-10 business days for your order to be delivered after it has been processed. Please be assured that we will monitor all orders until it reaches you smoothly. We thank you for your understanding during this difficult time.
IMPORT TAXES & DUTIESImport taxes and duties are the responsibility of the buyer.
Once your order has been shipped, we will immediately send your Tracking Number.